Coastal retreat management
Owner Help Center
Q
Full Care
What exactly does your full management service include for my property? At Coastal Retreat Management, we handle every detail from professional photography and strategic listing optimization to guest communication, professional cleaning, and 24/7 maintenance support.
Q
Safe Stay
How do you ensure that only responsible guests are staying in my home? We implement a rigorous vetting process that includes identity verification and profile reviews. Our goal is to protect your investment while ensuring a peaceful experience for your neighbors.
Q
Fee Setup
What are your management fees and are there any hidden costs I should know about? We believe in total transparency. We charge a competitive percentage of the booking revenue, covering all day-to-day operations, so you only pay when your property is generating income.
Q
Top Clean
Who handles the cleaning and laundry between different guest stays at my retreat? Our dedicated in-house team follows strict hotel-standard checklists. We manage all linens, high-end toiletries, and deep cleans, so your property is always presented in pristine condition.
Q
Easy Talk
How often will I receive updates regarding my property and its overall performance? You stay in control without the stress. We provide a dedicated owner portal with real-time data on bookings and income, plus regular monthly reports and direct access to your manager.
Q
Pure Ease
Can I still use the property for my own holidays or for my family and friends? Absolutely. You can block out your own dates through our simple owner app at any time. We build our management schedule around your needs, ensuring your home is ready whenever you are.